Clinical Focus Areas
Select any condition to review detailed performance analytics
Additional Dashboards
Operations, anomaly detection, and system capacity
🚐
BLS Operations
Call volume · Billing · Payer mix · Vitals compliance
↗ Open
⚠️
Documentation Anomalies
Cross-field inconsistencies · Missed clinical flags · Patient safety
↗ Open
📡
UHU & Service Area
Unit hour utilization · Demand heat map · Coverage zones
↗ Open
💵
Missed Interventions & Revenue
Documentation gaps · Care gaps · Revenue-at-risk calculator
→ Open
⏱️ Hospital Offload Times — APOT Trend
Average offload time by hospital · 25 min system standard
Documentation Quality by Category
Quality Improvement — This Week
Where to focus · what's working
Where attention is needed
What's working across the system
Items Requiring Attention
System Summary — Q1 2026
Jan 1 – Apr 30 · All agencies · $210.74/hr unit cost
Agency Network
All providers in your LEMSA jurisdiction
| Agency | Type | Units | Compliance | ROSC % | Avg APOT | Status |
|---|
Clinical Outcomes Analytics
NEMSIS core measures — STEMI, Stroke, Trauma, Sepsis, Cardiac Arrest
View:
Documentation QI & Audit Scoring
ePCR compliance auditing across all providers
Charts Reviewed
2,104
This month
Overall Score
86.1%
▲ 2.3% vs last month
Critical Findings
47
Require follow-up
Billing at Risk
$41.7K
Documentation gaps
Documentation Scorecard — By Category
✓
Chief Complaint Documentation
98.2%
✓
Vital Signs — Complete Set
94.7%
✓
Narrative Completeness
91.4%
✓
Hospital Notification Documented
88.9%
!
Valley Medication Administration Records
82.1%
!
NEMSIS Required Elements — Complete
80.3%
✗
Patient Signature / Refusal Documentation
68.4%
✗
Crew ID & Certification Level
68.9%
Score Trend
Patient Refusal Documentation
68.4% — 28.7% below target. Recommend crew-level training module.
Valley Medication Records
82.1% — Missing dosage or route in 17.9% of administrations.
APOT & Ambulance Wait Times
Ambulance Patient Offload Time monitoring by hospital
System Avg APOT
32 min
▲ Below 35 min benchmark
Excess Hours (System)
218 hrs
This quarter
Hospitals > Benchmark
3 of 9
Requiring intervention
Est. Revenue Impact
$57.8K
Lost unit hours cost
Hospital APOT Performance
30-minute benchmark
| Hospital | Avg APOT | Transports | Excess Hours | Status | Trend |
|---|---|---|---|---|---|
| Northgate Regional Medical Center | 24 min | 362 | 11.2 hrs | ✓ On Target | ▲ |
| Ridgeline Community Hospital | 28 min | 419 | 13.1 hrs | ✓ On Target | ▲ |
| University MC Valley Medical | 31 min | 512 | 17.2 hrs | Near Threshold | → |
| Valley General Hospital | 41 min | 387 | 71.3 hrs | ⚠ Alert | ▼ |
| Riverside Medical Center | 38 min | 298 | 47.8 hrs | ⚠ Alert | ▼ |
APOT Trend by Hospital
Last 6 months
Upload Data
Import your ePCR export and let PCRTrend handle the rest
Upload ePCR Export
Supports ESO, ImageTrend, Zoll, and raw NEMSIS v3.5 exports
Drop your file here or click to browse
Supports .csv, .xml (NEMSIS), .json — up to 50MB
Recent Imports
April_2026_ePCR_Export.csv
ESO Suite export · All fields mapped · Dashboard updated
↗ details
March_2026_ePCR_Export.csv
⚠ 3 records with missing vital signs — review recommended
↗ details
Q1_2026_NEMSIS_Export.xml
⚠ 18 field mapping warnings — data imported with assumptions. Click to review.
↗ review
Data Connections
Connect your ePCR and CAD systems for automatic data sync — no manual exports needed
Connected Systems
Syncing automatically · Data refreshes every 4 hours
ESO
ESO Suite
ePCR sync · NEMSIS v3.5 · 6 agencies · Last synced 2 hours ago
📥 2,841 records this month
📅 Next sync in ~2 hrs
✓ All fields mapping correctly
✓ Connected
IMG
ImageTrend Elite
ePCR sync · NEMSIS v3.5 · 4 agencies · Last synced 4 hours ago
📥 1,940 records this month
📅 Next sync in ~0 hrs
⚠ 3 field mapping warnings
✓ Connected
Available Integrations
Connect additional systems to enrich your analytics
PD
PulsePoint CAD
CAD integration · Adds PSAP-to-scene times, unit availability, and response intervals to your analytics
Unlocks: PSAP data · Unit hours · Response interval breakdown
ZO
Zoll RescueNet
ePCR sync · NEMSIS v3.5 compatible · Supports automatic nightly imports and real-time QI flagging
Unlocks: Automatic nightly sync · Real-time QI alerts
+
More integrations coming
Traumasoft, Medusa, First Due, and others are on the roadmap. Let us know what your agencies use.
Reports
Generate, schedule, and export QI reports
Ready to Export
3 NewApril 2026 — System QI Summary
Q1 2026 — Clinical Outcomes Report
March 2026 — APOT Hospital Report
Scheduled Reports
Monthly QI Summary — All Agencies
Weekly Alert Digest
Training Log
Track crew-level QI training and connect to compliance improvements
Training Sessions (90 days)
24
Across 5 agencies
Overdue Training
2
Crew members past 90-day mark
Post-Training Improvement
+8.4%
▲ Avg compliance lift after training
Training Records
Settings
Configure your LEMSA benchmarks and notification preferences
Benchmark Thresholds
Clinical Benchmarks
STEMI Pre-Alert Rate Target
Stroke Pre-Alert Rate Target
Cardiac Arrest ROSC Target
APOT Benchmark (minutes)
Documentation Benchmarks
Overall Compliance Target
Critical Finding Threshold
Training Refresh Interval (days)
Notifications
Alert Preferences
Agency below compliance threshold
Email + in-app notification
Missed STEMI/Stroke pre-alert
Immediate email notification
APOT exceeds benchmark
Weekly digest
Training overdue reminder
Email to coordinator + agency
Monthly QI report auto-generate
1st of each month
Substance Use QI
Buprenorphine Protocol 8069 · Opioid Intervention Analytics · Bridge Program
No Medical Complaint & Refusals QI
Documentation integrity · Clinical risk flags · Abnormal vitals in no-medical-complaint calls
BLS Operations
BLS transport analytics and performance metrics
UHU & Service Area
Unit Hour Utilization and service area coverage analytics
TAD QI
Treatment at Destination quality improvement analytics
Missed Interventions & Revenue at Risk
Clinical second-pass chart audit · Documentation gaps vs care gaps · Revenue-at-risk calculator · NEMSIS v3.5